Terms & Conditions

PACIO  – B2B TRADING TERMS AND CONDITIONS OF SALE

PACIO
No. 301, Sherina Plaza
Deira Waterfront, Gold Souk,
Dubai, United Arab Emirates

T: +971581273947 
E: salescoordinator@paciogroup.com

Pacio is the name of the Jewellery Display Company. Registered in United Arab Emirates.
Registered Office: No.301, Sherina Plaza, Deira Waterfront, Gold Souk, Dubai, United Arab Emirates.

BASIS OF SALE

Pacio shall sell and the Buyer shall purchase the Goods in accordance with these Terms and Conditions, which shall govern the contract to the exclusion of any other terms upon which any quotation is issued or purported to be accepted, or any such order is placed or purported to be made, by the Buyer, and for the avoidance of doubt and so far as the law allows all representations and other terms express or implied are hereby excluded. No variation to these terms shall be binding unless agreed in writing between the authorised representatives of Pacio and the Buyer.

ORDERING

Orders can be placed by Post, Telephone and Email to:
Pacio, No. 310, Sherina Plaza, Deira Waterfront, Gold Souk, Dubai, United Arab Emirates.

T: +971581273947  E: salescoordinator@paciogroup.com
No order submitted by the Buyer shall be deemed to be accepted by Pacio unless and until confirmed in writing (or by such other method as Pacio may from time to time choose) by Pacio's authorized representative.
The Buyer shall be responsible to Pacio for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by the Buyer, and for giving Pacio any necessary information relating to the Goods within a sufficient time to enable Pacio to perform the contract in accordance with these terms.
There is a minimum initial order for Goods, the details of which may be obtained from Pacio at the time of the order.

PRICES

The price of the Goods shall be as follows:
1. In the case of all Goods  designated as “fixed units”: Pacio ’s quoted price.

2. Pacio reserves the right to alter the price of the Goods and orders will be invoiced at the prices current at the date of dispatch. All prices are exclusive of any applicable value added or other sales tax, which the buyer shall additionally pay to Pacio at the same time as the price.

3. Recommended retail prices (“RRP”) are for guidance only and are in no way binding upon Pacio. All prices are payable in Sterling unless otherwise agreed in writing by Pacio.

ACCOUNTS

Payment can be made by BACS Bank Transfer, Cheque, Credit Card and Debit Card.

Cheques are made payable to: Pacio.
For new customers, Goods will be dispatched on receipt of payment..
For Account customers, failure to settle within 30 days may result in following orders reverting to payment in advance.
All collection fees incurred by us regarding the recovery of overdue accounts will be passed on to the customer.
We reserve the right to charge interest on overdue accounts at a rate of 2.5% per month.
Goods are only dispatched to non-Account customers on receipt of payment.
If the buyer fails to make any payment on the due date then, without limiting any other right or remedy available to Pacio may :
(i) Cancel the order or suspend any further deliveries to the Buyer;
(ii) Appropriate any payments made by the Buyer to such of the Goods (or the Goods supplied under any other contract between the Buyer and Pacio ) as Pacio. may think fit (notwithstanding any purported appropriation by the Buyer).

DELIVERY

Non-UAE orders are subject to delivery charges regardless of value
Pacio reserves the right to alter delivery charges and all deliveries will be invoiced at the prices current at the time of dIspatch.
Goods will be delivered by a carrier nominated by Pacio or by any other method Pacio chooses.

BACK ORDERS

If any of the Goods ordered by the Buyer are not in stock at the time the order is placed, the Buyer will be offered the option of placing the Goods on Back Order for future delivery. Pacio reserves the right to cancel Goods on Back Order.

SPECIFICATION

Any illustration of a product or description of size, dimension, style, weight etc. is given in good faith, however cannot be guaranteed as absolutely correct. Should any product not be available in the size or colour or design ordered, an alternative may be supplied unless the customer specifies on the order form that an alternative must not be supplied.

RETURNS

Pacio is unable to offer sale or return arrangements.
Items delivered broken or faulty must be notified to us within 2 days and returned within 7 days from the date we are notified. Returned goods must be companied by full details of the order date and invoice number. Each item must be returned in its individual bag with the product code clearly marked.
Claims can only be made within 3 days of delivery.
Items returned to Pacio that do not meet any one of the above requirements will be returned to the Customer and a handling charge of £10 may be made.
The issuing of replacements and credit notes is at Pacio discretion.                                                                                                                                                                                                                   

Exception:

Under no circumstances will bespoke goods or goods freighted in specially be returned or refunded.
All printed stock is non-returnable due to the bespoke nature of the print. These are considered personalised goods made to your specifications and cannot be re-sold to anyone else so please always double check the proofs we always supply with every printing order.
If there is a print error deemed to be our fault we will offer to re-print the products or provide a refund based on the percentage of goods in question. Please note that we will require photos of the items for us to assess before you return them to us and any liability is agreed.

ERRORS

In the unlikely event of Pacio supplying your order incorrectly in any way, customers must contact Pacio immediately providing full details of the order date and invoice number. Pacio will endeavour to correct the situation immediately.

RISK AND PROPERTY

Risk of damage to or loss of the Goods shall pass to the Buyer on delivery.
Notwithstanding delivery and passing of risk in the Goods, or any other provision of these terms, the property in the Goods shall not pass to the Buyer until Pacio has received in cash or clear funds payment in full of the price of the Goods and all other Goods agreed to be sold by Pacio to the Buyer for which payment is then due.
In the event of non-payment by the Buyer for any Goods Pacio shall be entitled to repossess the Goods unless they have been subject to prior resale, in which case Pacio shall be entitled to the proceeds of the resale in the hands of the Buyer or any Liquidator, Receiver or Buyer’s trustee in the bankruptcy.

INSOLVENCY OF BUYER

If:
(i) the Buyer makes a voluntary arrangement with its creditors or (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation an reconstruction); or
(ii) an encumbrancer takes possession, or a Receiver is appointed, of any of the property or assets of the Buyer; or
(iii) the Buyer ceases, or threatens to cease, to carry on business; or
(iv) Pacio reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer accordingly; or
(v) an Administrative Receiver is appointed; then, without limiting any other right or remedy available to Pacio, Pacio may cancel the order or suspend any further deliveries under the contract without any liability to the Buyer, and if the Goods have been delivered but not paid for, the price of such Goods shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

COPYING

All designs indicated with the © sign shown in our catalogues are original designs by Pacio and are protected by copyright.
In the event of any unauthorised copying Pacio are entitled to take legal proceedings against the customer, wholesaler or manufacturer.

GENERAL

No waiver by Pacio of any breach of the contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provisions.
If any provision of the contract is held by a court or other competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of the contract and the remainder of the provision in question shall not be affected.
The Contract shall be governed by the laws of UAE, and the buyer agrees to submit to the non-exclusive jurisdiction of the UAE courts.
A person who is not a party to an order to which those terms apply, may not enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.